Privacy Policy
Last updated: June 12, 2026
1. Introduction
This Privacy Policy explains how Kenneth Pineda, operating as TechnicalVA, handles the personal and business information shared with me. It applies to inquiries made through this website and to information exchanged while delivering services.
2. Information Collected
When you contact me through the website quote form or by email, I may collect your name, email address, phone number, business information, and the project details you choose to share.
3. How Information Is Used
I use the information you provide to respond to your inquiry, prepare proposals, deliver the services we agree on, and communicate with you about your project. I do not use it for unrelated purposes.
4. Client Data and Credentials
Access granted so I can build your automations is used solely for the agreed work. Credentials and account access are handled on a least-privilege basis, meaning I only use the access required for the task. Your data and credentials are never sold or shared.
5. Data Storage
Information is stored securely with limited access. Where it can be avoided, credentials are never stored in plain text.
6. Third-Party Services
Projects may involve third-party platforms such as GoHighLevel, n8n, Supabase, Cloudflare, and Google Workspace. Each of these services has its own privacy policy that governs how it handles data on its systems.
7. Cookies
This website uses basic analytics only. I do not sell personal data.
8. Data Retention
Information is retained only as long as it is needed for the engagement or to meet legal requirements, after which it is removed.
9. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by emailing ken@technicalva.com.
Contact
Questions about this policy can be sent to ken@technicalva.com.